Sewer backup cleanup, sanitization, and root-cause diagnosis. Call (303) 253-7246.
A sewer backup is a plumbing emergency that requires both immediate cleanup and root-cause diagnosis. Raw sewage in a home is a biohazard — bacteria, viruses, and molds can begin growing within hours of contact with porous materials like drywall, insulation, carpet, baseboards, and wood subflooring.
Sewer backup response begins with stopping the source of the backup. This may require clearing a blockage in the home's sewer line or, if the issue is in the city main, coordinating with the municipal utility. Once the flow is stopped, standing sewage is extracted and the affected hard surfaces are sanitized with EPA-registered disinfectants.
Soft materials that have been contaminated typically need to be removed and replaced — there is no reliable way to fully sanitize porous materials, and leaving them in place leads to mold and odor problems. Wet materials are dried with commercial air movers and dehumidifiers to prevent mold growth, which can begin within 24-48 hours.
Cleanup without diagnosis only addresses the symptom. After the immediate situation is handled, a sewer camera inspection identifies the underlying cause — root intrusion, broken pipe, collapsed section, grease buildup, or a city main issue — and a written repair plan is provided. Documentation is also useful for insurance claims.
July 2026 storm season advisory for Aurora: Aurora sits in the Front Range thunderstorm corridor and July is the most active storm month. Aurora's creek drainage network — Sand Creek, Toll Gate Creek, and their tributaries — raises groundwater rapidly during heavy storms, and homes near these drainages face the highest infiltration risk. Original Aurora's clay laterals are especially vulnerable: cracked joints that are marginally stable under normal flows can allow enough stormwater infiltration during a July downpour to trigger a basement backup. If your Aurora home has experienced even one sewer backup in the past three years, act before peak storm month — a camera inspection and joint sealing is significantly less expensive than emergency cleanup after a July storm event.
If you're experiencing any of these in your Aurora home, contact us to schedule a $19 camera-first consultation.
A typical sewer backup cleanup job follows these steps.
Sewer backup cleanup pricing depends on the volume of contamination, surface area affected, and the underlying cause that requires repair. Insurance coverage varies — homeowners should check whether their policy includes a 'water/sewer backup' endorsement.
We work with homeowners across the Aurora, CO area, including these neighborhoods:
Stop using all water in the house immediately — don't flush toilets, run sinks, or use the washing machine. Every gallon you add makes the backup worse. Turn off the main water supply if you can. Keep people and pets out of the affected area (raw sewage is a biohazard). Open windows for ventilation. Then call (303) 253-7246.
Standard homeowners policies typically exclude sewer backup. Many insurers offer an optional 'water backup' or 'sewer backup' endorsement that specifically covers it. Check your policy or contact your agent. Documented diagnostic reports, photos, and itemized invoices help with any claim.
Duration depends on the volume of contamination and the affected materials. Cleanup, extraction, and sanitization for a typical residential basement backup is generally completed in a single visit, with additional time for drying using air movers and dehumidifiers. Underlying repair work is scheduled separately once the area is dry.
Cleanup alone doesn't address the cause. Once the immediate situation is handled, a camera inspection identifies the underlying issue (root intrusion, broken pipe, collapsed section, grease buildup, or city main issue). A written repair plan is provided, and the homeowner can decide whether to proceed.
July is Aurora's peak backup month for two compounding reasons. First, afternoon thunderstorms along the Front Range are most frequent and most intense in July — Aurora regularly records its highest single-storm rainfall totals of the year during this month, and those storms raise groundwater rapidly near Sand Creek and Toll Gate Creek drainage corridors. Second, tree root intrusion in Original Aurora's clay laterals is at its seasonal maximum in July, meaning pipe flow capacity is already reduced when storm infiltration adds volume. The combination — reduced capacity from roots plus infiltration from stormwater — overwhelms laterals that handle normal conditions without incident.
Original Aurora has the highest summer backup risk because of the combination of old clay laterals, mature cottonwood and elm trees, and proximity to Sand Creek and Toll Gate Creek drainage paths. Saddle Rock and Murphy Creek are at elevated risk during intense July storms due to creek drainage proximity. Southlands homes with PVC laterals from the late 1990s are lower risk but are now at an age where joint inspections are worth scheduling. In any Aurora neighborhood, homes at the lowest elevation on the block face the highest risk from storm-driven backups.
We serve the entire Denver metro area. If you're near Aurora, we probably cover you too:
Book a $19 camera-first consultation and we'll diagnose the exact problem before quoting any repair. The $19 is credited to your job if you move forward.